Store Policies

Return Policy:

**No Returns at this time** In some cases an item may be exchanged within 10 days with receipt for a similar product. We are unable to give cash back or credit card refunds.

 

Class Cancellation Policy

If you are unable to come to a class you have signed up for at the store, please let us know at least two days in advance. We will reschedule you for another class or give you store credit for the value of the class. Due to the fact that many of our teachers travel to teach these classes, if you do not give us sufficient notice we will be unable to reschedule you or give you store credit. You may always send someone in your place if you wish.

 

Trade Show Class Cancellation Policy

We apologize, but we must travel and therefore prepare materials for these classes far in advance of the shows. We are therefore unable to refund or reschedule these classes past the date listed on the show's website. You may always send someone in your place if you wish.

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Jewelry Repairs

We do a wide range of jewelry repair from restringing stretchy bracelets and knotting pearls to reassembling earrings and chains. Repairs are typically taken in as a drop off and completed in the order in which we receive them. Pricing or quotes are done in person so we can best assess the repair.

**We do not do solder jewelry repair, please refer to your local Jeweler such as Olde Gold**